A new Ombudsman Visitation Hotline will be available to the public effective September 3, 2016.
Members of the public may contact the Ombudsman Office to inquire about offender location,
basic visitation policy questions,
unit family liaison officer information, and how to appeal a visitation denial.
The hotline will be open Saturdays and Sundays from 8:00 a.m. to 5:00 p.m.
at (936) 437-4927 or toll free at (844) 476-1289.
Visitation plays an important role in maintaining the association between offenders and their friends and family as well as strengthening family ties.
Preparing for your visit:
Before you travel to a unit:
- Confirm the offender is assigned to the unit you are planning to visit and has visitation privileges. The visitation information provided through the link below is updated once daily during weekdays and multiple times per day on visitation days. Visitors should call the unit for final confirmation before traveling to the unit.
Offender Information Search
- Confirm the unit visitation schedule and verify that visitation has not been cancelled. An eligible offender cannot receive visitors if visitation has been cancelled. Unit wide visitation cancelations are posted on the TDCJ homepage at www.tdcj.texas.gov.
Unit Visitation Schedule
- Do not bring cash (except coins, not more than $25).
- No cell phones inside the secure perimeter.
- Spiritual visits must be coordinated through the warden’s office.
Each offender is only allowed one visit per weekend. To the extent possible, individuals on an offender’s Visitors List should coordinate with one another and with the offender to prevent subsequent visitors from being declined when they arrive at the unit.
Visits may be terminated and visitors may be removed from the offender’s Visitors List because of improper conduct. Individuals who have been removed from an offender's Visitors List can submit a written appeal to the Director's Review Committee (DRC), P.O. Box 99, Huntsville, TX 77342. The appeal must be submitted within 14 days of the date on the written notice of removal from the unit.
For more detailed information about visitation, please refer to the following resource documents:
Offender Rules and Regulations for Visitation (English) - PDF, November 2015
Reglas y Reglamentos de Visita para Ofensores (Español) - PDF, Noviembre 2015