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Correctional Institutions Division

Mail System Coordinators Panel

The Mail System Coordinators Panel (MSCP) assists offenders in maintaining contact with family and friends and arranges offenders’ access to courts and public officials. The MSCP provides procedural training and technical assistance to unit mailroom staff and conducts mailroom division-level operational review audits. This department also generates investigations regarding receipts of threats and unidentifiable substances received in uninspected mail sent by offenders.

The family and friends of offenders are encouraged to correspond with offenders. Letters sent to offenders shall include the offender’s name, TDCJ number, unit name, and address on the envelope. All mail addressed to offenders must be received through authorized channels; letters for different offenders should not be included in the same envelope. There is no limit for the number of persons with whom an offender may correspond.

Only in-bound e-messages are available for friends and family to send e-messages to offenders. Offenders do not have any access to computers to send e-messages or receive e-messages. All e-messages shall be received through the mailrooms located at each unit. To set up an account, friends and family may call JPay at (800) 574-5729 or go to www.jpay.com.

Mail and e-messages are forwarded to offenders who transfer from one facility to another within the TDCJ. Letters will be forwarded to offenders who are released from prison, if the offender provides a forwarding address.

Offenders may not correspond with minors whose parents object, with the exception of an offender’s children or stepchildren. Direct or indirect contact with a victim is prohibited in accordance with AD-04.82, "Forfeiture of Good Conduct Time for Contacting a Victim Without Authorization." Individuals may not mail packages to offenders. Unauthorized materials or contraband found in mail addressed to offenders will be rejected. Individuals who commit serious violations of the correspondence rules may not be allowed to further correspond with an offender.

Newspapers, magazines, and books may be mailed directly to offenders only by the publisher, publication supplier, or bookstore.

  • Family members or friends may call the unit mailroom or contact MSCP to inquire if a book or magazine is approved.
  • Offenders may submit an I-60, "Offender Request" to the unit mailroom or MSCP to inquire if a book or magazine is approved.

Stationery may not be sent to offenders through the mail. Stationery items must be purchased through the unit commissary by the offender, provided through the indigent correspondence supply program or purchased by offender families and friends through the eCommDirect program (http://www.texas.gov/eCommDirect).

Contact Information

Texas Department of Criminal Justice
Correctional Institutions Division
Jennifer Smith
Program Supervisor
Mail System Coordinators Panel
PO Box 99
Huntsville, TX 77342-0099
Phone: (936) 437-6336