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The citizens of Texas are fortunate that so many dedicated men and women have made a career of public service through employment with the Texas Department of Criminal Justice. Every TDCJ employee, in whatever capacity they serve, makes an important contribution to public safety.
Communication is critically important to the success of every business or partnership, including government agencies. Through effective communication and understanding, collaboration can occur both internally and externally. In 1989, the Texas Department of Criminal Justice (TDCJ) developed the Ombudsman Office, now known as the Ombudsman Program, to facilitate communication with its stakeholders. This provides a single point of contact for members of the general public who have inquiries regarding the agency, offenders or TDCJ staff.
Few people can understand workplace challenges better than those who perform these duties on a daily basis, and this is especially true for the unusual and potentially hazardous work environments encountered by criminal justice professionals. Real-world experience is invaluable when making important decisions about the agency, but it isn't practical for the state's elected officials to individually solicit advice from thousands of different employees.
The Texas Department of Criminal Justice remains committed to equal employment opportunity (EEO) and enforcement of the agency's zero tolerance policy against all forms of employment discrimination, including sexual harassment.
Former Texas Board of Criminal Justice Chairman Christina Melton Crain (right) congratulates Correctional Officer V Delecia Rollins for earning the 2011 Employee of the Year award at the Crain Unit in Gatesville.
Volume 19 Issue 3